Project Estimate/Consultation

Cancellation Policy

Our Free Estimate Policy PREFACE We provide FREE Estimates to property owners planning to hire services within 30 days. Our Estimates offer fair market pricing based on specified budgets. Prices may change after 30 days. Though winning your business isn't guaranteed, we incur overhead expenses for every quote. Our policy ensures eligible and ready-to-hire clients receive FREE detailed Estimates, while keeping our costs to a minimal. ELIGIBILITY To qualify for a FREE Estimate, you must be the principal owner and current occupant of the property. Non-owners or occupants, such as those interested in purchasing, renting, or managing properties, do not qualify for FREE Estimates and require an Upfront Estimate Deposit. The deposit may be waived or credited back upon project contracting. TRAVEL LIMITATIONS Our FREE Estimates cover a 30-mile radius from Five Star Quality Remodeling in Catonsville, Md. Estimates beyond this radius require an upfront Estimate Deposit. The deposit may be waived or credited back upon project contracting. QUANTITY LIMITATIONS Each property owner or household is entitled to one FREE Estimate. Additional quotes require an Upfront Estimate Deposit. ITEMIZATIONS or COST BREAKDOWNS FREE Estimates encompass total requested work. Itemized or separate cost breakdowns, if requested before signing a contract, require an upfront Estimate Deposit. Modifying an estimate prior to contract signing incurs an additional deposit. SHOWROOM APPOINTMENTS, PROJECT DESIGNS or DRAWINGS (Prior to Signing a Contract) Setting up supplier appointments or requesting project designs before signing a contract necessitates an upfront Estimate Deposit, credited back upon project contracting. No additional deposit is required if a deposit has already been submitted for these requests. ESTIMATE DEPOSIT AMOUNT An upfront deposit is required for each estimate where applicable terms apply. This deposit secures the project and initiates the procurement of materials. The amount of the deposit will be outlined in the specific project contract and may be waived or credited back upon formal contracting of the project. ESTIMATE DEPOSIT vs. CONTRACT DEPOSIT Estimate Deposits are distinct from Contract Deposits. The terms and conditions governing Estimate Deposits, including the possibility of waiving or crediting the deposit upon project contracting, will be clearly stated in the final contract. FORMS OF PAYMENT cash, check, Zelle or credit card; fees may apply

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